Privacy Policy
FURINCO is a brand owned and operated by M S DESIGNING STUDIO (GSTIN 09ALFPT8886M1ZV). Last updated 7 October 2026.
M S DESIGNING STUDIO, the owner and operator of the FURINCO brand and of this website (“we”), respects your privacy. This policy explains how we handle your personal data under the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
1. What we collect
When you order or contact us: your name, mobile number, email address, delivery address and pincode, delivery notes, the items you order and payment status. When you log in: your mobile number and a one-time code. We do not store card or bank details — online payments are handled by our payment partner.
Our website keeps your shopping bag, wishlist and saved checkout details in your own browser, and uses one essential cookie to keep you logged in. With your consent only (the cookie banner, or Cookie settings at the bottom of every page), we also use Google Analytics and the Meta Pixel to measure visits and ads. If you reject, they are never loaded.
2. Why we use it
To process and deliver your order, send order and delivery updates, provide invoices and after-sales service, answer your enquiries, prevent fraud, and meet legal and tax obligations. We will only send marketing emails if you subscribe, and you can unsubscribe at any time.
4. How long we keep it
We keep order and invoice records for as long as tax and accounting laws require (generally 8 years). Other data, such as consultation requests and newsletter sign-ups, is deleted when no longer needed or when you ask us to delete it.
5. Your rights
You can ask to see the personal data we hold about you, correct it, or delete it (except records we must keep by law), and withdraw consent for marketing. To make a request, WhatsApp us on +91 87965 34715 (Mon–Fri, 10 am – 5 pm) or email care@furinco.in from the email or mobile number linked to your orders.
6. Security
Our website uses encrypted connections (HTTPS), staff access is password-protected with limited roles, and access to order details requires your private order link, your login, or your order number together with your mobile number.
7. Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, our Grievance Officer is:
Viraj Yadav, M S DESIGNING STUDIO
Pune | Noida
Email: grievance@furinco.in
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.
8. Changes to this policy
We may update this policy from time to time. The latest version is always on this page.