Terms & Conditions
FURINCO is a brand owned and operated by M S DESIGNING STUDIO (GSTIN 09ALFPT8886M1ZV). Last updated 7 October 2026.
FURINCO is a brand owned and operated by M S DESIGNING STUDIO (GSTIN 09ALFPT8886M1ZV). In these terms, “we”, “us” and “our” mean M S DESIGNING STUDIO, trading as FURINCO. By using this website or placing an order you agree to these terms, together with our Return & Refund Policy, Shipping & Delivery Policy and Privacy Policy.
1. Orders and payment
Payment is taken online at checkout (UPI, credit and debit cards, net banking and wallets through our payment partner). Your order is confirmed only when the payment succeeds; you then receive an order number and confirmation page. An online order that is not paid within 24 hours is cancelled automatically.
We may decline or cancel an order — for example if a product becomes unavailable, the address is outside our delivery area, or the price was shown incorrectly because of an error. If we cancel a paid order, we refund you in full.
2. Prices and invoices
All prices are in Indian Rupees and include GST. The price you pay is the one confirmed at checkout; later price changes do not affect your order. A GST tax invoice is issued when your order is dispatched and is available on your order page. Businesses can enter their GSTIN at checkout to get it on the invoice.
3. Products
We show our furniture as accurately as we can. Colours of fabrics, leathers and wood can look different on screens and vary between batches, and handmade pieces have small natural variations. Dimensions may differ by up to 2 cm.
4. Delivery, cancellation, returns and warranty
Covered in detail by our Shipping & Delivery Policy and Return & Refund Policy. In short: free cancellation within 24 hours; after that a 5% charge until production starts, and no cancellation once production has started; damage reported within 3 days of delivery; a return and refund within 7 days for damaged, defective, wrong or incomplete items (photos required); no change-of-mind returns on made-to-order furniture.
5. Your account
You log in with your mobile number and a one-time code. Keep your phone secure and never share login codes. Share the 4-digit delivery code only with our delivery team, after your furniture is delivered and installed.
6. Use of the website
Do not misuse the website, try to access other customers' information, or interfere with how it works. Content, photographs and designs on this website belong to M S DESIGNING STUDIO or its licensors and may not be copied for commercial use without permission.
7. Liability
Nothing in these terms limits your rights as a consumer under Indian law, including the Consumer Protection Act, 2019. To the extent the law allows, our liability for an order is limited to the amount you paid for it, and we are not liable for indirect losses.
8. Governing law
These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the courts in Uttar Pradesh, without affecting your right to approach a consumer commission.
9. Grievances and contact
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, our Grievance Officer is:
Viraj Yadav, M S DESIGNING STUDIO
Pune | Noida
Email: grievance@furinco.in
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.
For anything else, WhatsApp us on +91 87965 34715 (Mon–Fri, 10 am – 5 pm) or email care@furinco.in.